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Marketing Customer Care and Supply Chain

Pricing

# Unit Std ID Unit Standard Title NQF Level Credits Price (R) Order Online

Marketing

1 10020 Demonstrate an understanding of the competitive environment 04 4 R1,320 Buy Now
2 10052 Monitor handling of customers by frontline customer service 05 6 R1,980 Buy Now
3 10053 Manage customer requirements and needs and implement action plans 05 8 R2,640 Buy Now
4 10054 Identify and manage areas of customer service impact 05 6 R1,980 Buy Now
5 113833 Manage customer satisfaction in a road transport 04 9 R2,970 Buy Now
6 114583 Develop, implement and evaluate a marketing strategy for a new venture 04 8 R2,640 Buy Now
7 114903 Interact with customers 02 8 R2,640 Buy Now
8 114974 Apply the basics of customer service 02 2 R1,100 Buy Now
9 119676 Apply the skills of customer care in a specific work environment 04 4 R1,320 Buy Now
10 243806 Deal with customers in a retail business 03 8 R2,640 Buy Now
11 252193 Identify potential and existing customers of the business 04 4 R1,320 Buy Now
12 252197 Identify and use marketing resources to meet objectives 04 4 R1,320 Buy Now
13 252209 Instil in oneself a personal marketing culture 04 4 R1,320 Buy Now
14 252210 Handle a range of customer complaints 04 4 R1,320 Buy Now
15 258124 Manage the marketing, selling and leasing of properties 05 12 R3,960 Buy Now
16 262625 Provide reception and administrative services 03 12 R3,960 Buy Now
17 262626 Market retail products and services in the saloon 03 6 R1,980 Buy Now

Supply Chain Management

1 119345 Apply principles, regulations and legislation underlying supply chain management in the public sector 05 15 R4,950 Buy Now
2 337901 Perform demand management activities for public sector supply chain management 05 7 R2,310 Buy Now
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